Privacy Policy

Last updated: December 30, 2025

1. Introduction

Theo CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management platform and related services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you register for an account.

  • Usage Data: Information about how you interact with our platform, including features used, pages visited, and actions taken.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Customer Data: Information you upload or enter into the platform, including contact details, notes, and communications.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services

  • Process transactions and send related information

  • Send administrative notifications and updates

  • Respond to customer service requests and support needs

  • Personalize your experience and deliver tailored content

  • Monitor and analyze usage patterns to improve our platform

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our platform

  • Legal Requirements: When required by law or to protect our rights

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data

  • Rectify inaccurate or incomplete information

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Data portability

  • Withdraw consent at any time

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@theocrm.com